Return & Refund Policy
This return and refund policy explains how StackVerse We handles payments, refunds, and cancellations for services provided through https://stackverse.dev.
By engaging our services, you agree to the terms outlined below. We reserve the right to update or amend this policy at any time, and we recommend reviewing it periodically.
Nature of Our Services
StackVerse provides customized software development, UI/UX design, technical consulting, and digital marketing services. Due to the personalized and digital nature of our services, refunds are assessed individually and may not always be applicable.
Refund Eligibility
You may be eligible for a partial or full refund under the following conditions:
You cancel your project before work has begun
You request cancellation within 7 days of initial payment and before any deliverables are submitted
You encounter a technical issue caused by our team that cannot be reasonably resolved
In these cases, refunds will be calculated based on:
The stage of the project
The work completed
Resources and time already committed
Non-Refundable Situations
We do not offer refunds under the following circumstances:
Work has been delivered and approved by you
Delays or issues are caused by your failure to provide necessary inputs or approvals
Service interruptions caused by third-party platforms (e.g., hosting providers, APIs)
We also do not offer refunds on:
Monthly retainer payments already processed
Consultation calls or strategy sessions after they have taken place
Refund Request Procedure
To request a refund, email us at contact@stackverse.dev with:
Your full name
Project reference or invoice number
Reason for the refund request
Our team will respond within 5 business days to assess your request. If approved, refunds are typically processed within 7–10 working days via the original payment method.
Service Cancellations
You may request to cancel a project or monthly service at any time. However, no refund will be issued for the billing cycle that has already started unless otherwise agreed.
For subscription-based services (e.g., maintenance, retainers), cancellation requests must be submitted at least 5 days before the next billing date.
Contact Us
If you have questions about our return and refund policy, feel free to contact us at:
StackVerse
Email: contact@stackverse.dev
Phone: +92333-3148970
Office # 2, 3rd Floor, Commercial Area, FECHS, 0-9, Islamabad.
Refund Policy
This return and refund policy explains how StackVerse We handles payments, refunds, and cancellations for services provided through https://stackverse.dev.
By engaging our services, you agree to the terms outlined below. We reserve the right to update or amend this policy at any time, and we recommend reviewing it periodically.
Nature of Our Services
StackVerse provides customized software development, UI/UX design, technical consulting, and digital marketing services. Due to the personalized and digital nature of our services, refunds are assessed individually and may not always be applicable.
Refund Eligibility
You may be eligible for a partial or full refund under the following conditions:
You cancel your project before work has begun
You request cancellation within 7 days of initial payment and before any deliverables are submitted
You encounter a technical issue caused by our team that cannot be reasonably resolved
In these cases, refunds will be calculated based on:
The stage of the project
The work completed
Resources and time already committed
Non-Refundable Situations
We do not offer refunds under the following circumstances:
Work has been delivered and approved by you
Delays or issues are caused by your failure to provide necessary inputs or approvals
Service interruptions caused by third-party platforms (e.g., hosting providers, APIs)
We also do not offer refunds on:
Monthly retainer payments already processed
Consultation calls or strategy sessions after they have taken place
Refund Request Procedure
To request a refund, email us at contact@stackverse.dev with:
Your full name
Project reference or invoice number
Reason for the refund request
Our team will respond within 5 business days to assess your request. If approved, refunds are typically processed within 7–10 working days via the original payment method.
Service Cancellations
You may request to cancel a project or monthly service at any time. However, no refund will be issued for the billing cycle that has already started unless otherwise agreed.
For subscription-based services (e.g., maintenance, retainers), cancellation requests must be submitted at least 5 days before the next billing date.
Contact Us
If you have questions about our return and refund policy, feel free to contact us at:
StackVerse
Email: contact@stackverse.dev
Phone: +92333-3148970
Office # 2, 3rd Floor, Commercial Area, FECHS, 0-9, Islamabad.